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Certified Manager for QMS Certification Qatar(CMQ from ASQ)

Certified Manager for QMS Certification Qatar(CMQ from ASQ)
Introduction

The Certified Manager of Quality/Organization Excellence (CMQ/OE) is a professional certification offered by the American Society for Quality (ASQ). It is designed for professionals who have a broad understanding of quality management principles and practices and who can lead and champion quality initiatives within an organization.

Course Curriculum

Eligibility:

To be eligible for the CMQ/OE certification, candidates need to meet specific experience and education requirements. Typically, candidates must have a minimum of ten years of work experience, with a minimum of five years in a decision-making position, and a bachelor’s degree or higher. However, alternative experience pathways are also available for those without a degree.Attending Microsoft Office training can provide numerous benefits, regardless of whether you are a beginner or an experienced user. Here are some advantages of participating in Microsoft Office training

 

Comprehensive Body of Knowledge:

QMS certification covers a wide range of topics related to quality management and organizational excellence. This includes areas such as leadership and strategy, customer-focused organizations, performance measurement, project management, process management, and continuous improvement methodologies. The certification helps professionals develop a holistic understanding of quality management principles and practices.

 

Professional Recognition:

Achieving the CMQ/OE certification demonstrates a high level of expertise and competence in the field of quality management. It serves as recognition of an individual’s knowledge, skills, and commitment to quality excellence. The certification is globally recognized and can enhance career prospects, job opportunities, and professional credibility.

 

Continuous Learning and Development:

The CMQ/OE certification promotes continuous learning and development in the field of quality management. Certification holders are required to maintain their certification through recertification activities, which may include continuing education, professional contributions, and active involvement in quality-related initiatives. This ensures that CMQ/OE professionals stay updated with the latest industry trends and best practices.

 

Leadership and Strategic Focus:

The CMQ/OE certification places a strong emphasis on leadership and strategic thinking. Certified professionals are equipped with the knowledge and skills to lead quality improvement initiatives, drive organizational change, and align quality goals with the overall strategic objectives of the organization. This enables them to make significant contributions to organizational excellence.

 

Student Learning Resources:

  1. The CMQ/OE Handbook. Published by the American Society for Quality, USA.
  2. CMQ/OE Primer

 

Outcome – Based Assessments

 

The Assessment Strategy must follow the Strategy defined by this course outline.
All CLOs need to be covered.

 

COURSE SCHEDULE, LEARNING OUTCOMES, RESOURCES, AND ASSESSMENTS

 

Module 1: 5 hour(Including Assessment & Discussion)

Cumulative Training Duration: 5 hour

Leadership(ASQ CMQ/OE 28 MCQ)

  • Organizational Structures
  • Leadership Challenges
      1. Roles and responsibilities of leaders
      2. Roles and responsibilities of managers
      3. Change management
      4. Leadership techniques
      5. Empowerment
  • Teams and Team Processes
      1. Types of teams
      2. Stages of team development
      3. Team-building techniques
      4. Team roles and responsibilities
      5. Team performance and evaluation
  • ASQ Code of Ethics

Assessments
Individual quizzes & activities consisting of structured response questions covering Learning Outcomes 1

 

Module 2: 4 hours (Including Assessment & Discussion)

Cumulative Training Duration: 9 hours

Strategic Plan Development and Deployment(ASQ CMQ/OE 22 MCQ)

  • Strategic Planning Models
  • Business Environment Analysis
      1. Risk Analysis
      2. Market forces
      3. Stakeholder analysis
      4. Technology
      5. Internal capability analysis
      6. Legal and regulatory factors
  • Strategic Plan Deployment
      1. Tactical plans
      2. Resource allocation and deployment
      3. Organizational performance measurement
      4. Quality in strategic deployment

Assessment
Individual quiz activities consisting of structured response questions covering Learning Outcomes 2

 

Module 3: 6 hours (Including Assessment & Discussion)

Cumulative Training Duration: 15 hours

Management Elements and Methods(ASQ CMQ/OE 31 MCQ)

  • Management Elements and Abilities
      1. Roles and responsibilities of leaders
      2. Roles and responsibilities of managers
      3. Change management
      4. Leadership techniques
      5. Empowerment
      6. Risk management
      7. Knowledge management
  • Communication Skills and Abilities
      1. Communications techniques
      2. Interpersonal skills
      3. Communications in a global economy
      4. Communications and technology
  • Project Management
      1. Project management basics
      2. Project planning and estimation tools
      3. Measure and monitor project activity
      4. Project documentation
  • Quality System
      1. Quality mission and policy
      2. Quality planning, deployment, and documentation
  • Quality system effectiveness
  • Quality Models and Theories
      1. Quality management standards
      2. Performance excellence models
      3. Other quality methodologies
      4. Quality philosophies

 

Assessments
Individual quiz activities consisting of structured response questions covering Learning Outcomes3

 

Module 4: 6 hours(Including Assessment & Discussion)

Cumulative Training Duration: 21 hours

Quality Management Tools(ASQ CMQ/OE30 MCQ)

  • Problem-Solving Tools
      1. The seven classic quality tools
      2. Basic management and planning tools
      3. Process improvement tools
      4. Innovation and creativity tools
      5. Cost of quality (COQ)
  • Process Management
      1. Process goals
      2. Process analysis
      3. Lean tools
      4. Theory of constraints (TOC)
  • Measurement: Assessment and Metrics
      1. Basic statistical use
      2. Sampling
      3. Statistical analysis
      4. Measurement system analysis
      5. Trend and pattern analysis
      6. Process variation
      7. Process capability
      8. Reliability terminology

Assessments
Individual quiz activities consisting of structured response questions covering Learning Outcomes4

 

Module 5: 4 hours(Including Assessment & Discussion)

Cumulative Training Duration: 25 hours

Customer-Focused Organizations(ASQ CMQ/OE 21 MCQ)s

  • Customer Identification and Segmentation
      1. Internal customers
      2. External customers
      3. Customer segmentation
      4. Qualitative assessment
  • Customer Relationship Management
      1. Customer needs
      2. Customer satisfaction and loyalty
      3. Customer service principles
      4. Multiple and diverse customer management

Assessments
Individual quiz activities consisting of structured response questions covering Learning Outcomes5

 

Module 6: 3 hours(Including Assessment & Discussion)

Cumulative Training Duration: 28 hours

Supply Chain Management(ASQ CMQ/OE 17 MCQ)

  • Supply Chain Management
      1. Supplier selection and approval
      2. Supplier risk management
      3. Supplier communications
      4. Supplier performance
      5. Supplier improvement
      6. Supplier certification, partnerships, and alliances
      7. Supplier logistics and material acceptance

Assessments
Individual quiz activities consisting of structured response questions covering Learning Outcomes 6

 

Module 7: 2 hours(Including Assessment & Discussion)

Cumulative Training Duration: 30 hours

Training and Development(ASQ CMQ/OE 16 MCQ)

  • Training and Development
      1. Training plans
      2. Training needs analysis
      3. Training material, development, and delivery
      4. Training effectiveness and evaluation

Assessments
Individual quiz activities consisting of structured response questions covering Learning Outcomes7

 

The Certified Manager of Quality/Organizational Excellence should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges

 

So invest your career and your future with an ASQ certification. Gain an advantage over your competition and increase your potential for a higher salary. With an ASQ certification next to your title, you demonstrate your dedication to quality. ASQ is the leading authority on career-boosting certifications for qualified professionals with more than 60 years of experience.

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